Terms and Conditions

These terms and conditions of use govern the use of information and services offered through the website (hereinafter: Site) www.nelloslab.tech .

The user must accept all conditions and clauses contained in this contract to access the information and services offered.

Acceptance occurs by clicking on the appropriate button to validate the online registration screens.

By subscribing to the information and offers presented on the Site, the User declares to accept the general contract conditions, both general and specific, without any reservation.

The Site owner reserves the right to modify these terms of use.

By continuing to use the Site, the User implicitly accepts any changes and agrees to regularly check the contractual conditions.

DEFINITIONS:

Site or Platform: The website www.nelloslab.tech

User: The subject, natural or legal person, who requests/uses the services of the Site.

Contract: This contract, containing the general conditions of use of the site.

Services: The information, consultations and activities offered by the site.

Online Desktop: The virtual desk accessible through a reserved area, on which document exchange is possible, for use by the user who has purchased a service that includes the use of the online desk, for the duration of the purchased service.

OWNERSHIP:

All trademarks, logos, rights to content related to the Site and the services offered by the Site (copyright, patent, trademark, trade name, and generally all industrial and/or intellectual property rights) remain reserved to the Site owner, and their copying, reproduction, publication, transmission, in whole or in part, by any means, for commercial or non-commercial purposes, is prohibited without prior written consent of the Site owner.

OBJECT AND WITHDRAWAL:

This contract regulates the provision of information services through online consultation, telephone, or other means of remote communication, free of charge or for a fee.

It is possible to use specific services provided through the Site's online platform.

Consultations are intended as general, non-binding opinions for illustrative purposes only, formulated based on the question posed by the user and any documentation provided (in cases where this is provided), for which the Site Owner and the author of the opinion are exempted from any responsibility.

The contract is considered concluded only after:

1. Acceptance of the assignment by the Site Owner, who will simultaneously provide payment details upon acceptance;

2. Payment by the User of the full amount communicated for the service.

The User has the right to withdraw from this Contract within 24 (twenty-four) hours from the completion of the payment procedure.

The User cannot exercise the right of withdrawal if the Service has already been rendered.

The withdrawal communication must be sent, within the above-mentioned deadline, by email to [email protected] .

If these withdrawal terms and procedures are respected, the User will receive a refund of the price paid.

The Professional's right to not accept the assignment remains valid, both due to workload and their free discretionary and unquestionable evaluation, without any resulting responsibility towards them.

In this case, the Professional will promptly notify the user via email or other means and refund any cost already paid by the user.

Services/packages must be used within a maximum of one year from the date of purchase, as refunds for unused services are not provided for reasons not attributable to the Site owner.

The Site owner and the professional are not in any case responsible for any malfunctions/interruptions and/or delays due to force majeure and unforeseeable events, or in any case causes not attributable to them.

For each consultation, it is possible to ask only one question.

In the case of documents drafted for other professionals, "document" means a document of normal complexity containing a single transaction; in the case of multiple documents, as many documents are calculated as there are negotiation provisions.

Services will be rendered on average within the timeframes indicated below, unless otherwise agreed between the parties:

- The opinion will be provided by a professional within 5 (five) working days from the acceptance of each individual consultation request.

- Documents drafted for other professionals will be completed within 5 (five) working days from the moment of acceptance of the request, complete with the upload of all documentation necessary for drafting.

- In case of subscription to packages, unless otherwise agreed in writing between the parties, it will not be possible to start the term for a new document/opinion before the expiration of the term for the completion of the previous one.

These terms are not to be considered as essential and non-peremptory terms.

To the amounts requested on the Site for the compensation of the various Services, VAT, any taxes, and withholding taxes must be added, if due.

Invoicing will be carried out by the professional at the beginning of the activity for the service or for the entire chosen package.

The User acknowledges and accepts that the opinions provided may be stored on the Site and published anonymously.

By accepting these contractual conditions and for the use of services offered through the Site, the Site owner and any collaborators appointed by them are authorized to use personal data in compliance with the regulations referred to in Article 13 of Legislative Decree no. 196/2003 (Italian Law).

OBLIGATIONS FOR THE USER AND JURISDICTION:

By choosing to use the Site's Services, the User undertakes, under their sole responsibility, to provide truthful data both at the time of registration on the Site and throughout the use of the related Services.

The User also undertakes not to use the Services provided by the Site for purposes not allowed by the Contract and for unlawful purposes, including, by way of example but not limited to, disclosing material in an unlawful manner, causing damage, harassment or disturbance to third parties, violating privacy protection, copyright, and generally violating current regulations. The User also undertakes not to allow unauthorized others to use the platform with restricted access and in any case the use of all Services provided through the Site.

The Site owner and the professional remain exempt from any liability for damages of any kind arising to the User or third parties from improper uses or tampering carried out by the User or third parties, or from failure to comply with the obligations of this Contract, for which the User agrees to indemnify the Site owner and the professional.

The Site owner and the professional also remain exempt from any liability for any damages resulting from viruses, from which the User undertakes to protect themselves independently by setting up suitable protection measures.

The User undertakes, however, before initiating any legal action, to communicate any complaints to the Site owner by email to be sent to [email protected] .

The consultation service offered by this site is of a general nature, for purely informative/evaluative purposes, and in any case not usable in other contexts, if not specifically agreed in advance in written forms. Improper use is prohibited, and therefore any liability for damages or losses arising to the User or third parties is disclaimed.

The competent court for any disputes related to the use of the Site and this Contract is exclusively the Court of Cosenza, unless otherwise provided by law.

CLAUSES:

The User, by using the Site's Services, declares to have read and accepted the conditions contained in this Contract and also to accept in particular the following clauses:

- OWNERSHIP

- OBJECT AND WITHDRAWAL

- OBLIGATIONS FOR THE USER AND JURISDICTION.